Who We Are and How We Work
An independent editorial team explaining how we review JustMarkets for readers in South Africa, where our facts come from, and what our reviews can and cannot tell you.
Account with the sponsorWhere do your facts come from?
Start with a single question a reader might send us: what does a withdrawal actually cost, and how long does it take? We do not answer that from memory or from what a marketing page says. We open the broker's own fee schedule and client agreement, check the payment methods listed for South Africa, and compare the stated processing times with what the terms say about verification and cut-off times. If the documents conflict, we note the conflict rather than smoothing it over. That is the method behind every page on this site.
From that example, the general rule: our material comes from primary documents the broker publishes, from the regulator registers we can access, and from testing the public website and demo environment where that is possible. We record the date we checked each item. When a claim cannot be verified from a document or a direct observation, we either leave it out or say plainly that it is unverified. We do not fill gaps with plausible-sounding detail.
Every factual statement in a review is traced back to a source that we, or a colleague, can reopen later. Two people read each review before publication: one checks the facts against the source documents, the other checks that the text says what the facts support. Corrections are made on the page, not quietly in the background.
How does the site pay for itself without selling verdicts?
The site is funded by advertising and by commercial arrangements with the broker we review, and those arrangements are kept away from the editorial process. Money does not buy a better verdict, a softer paragraph, or the removal of a criticism. The people who negotiate commercial terms have no say over what the editorial team writes, and the editorial team does not know the size or status of any commercial deal when a review is drafted or updated.
We think readers should be able to see this separation rather than take it on trust. Pages that carry a commercial relationship say so in plain words near the top. Where a review reaches a negative conclusion, that conclusion stays regardless of any arrangement. If we cannot maintain that separation for a particular page, we would rather not publish the page.
This is also why we do not accept payment for placement in rankings or for favourable wording. A review that could be bought would be worth nothing to the reader, and nothing to us.
How often are the pages revisited?
Broker terms change without announcement: fees move, payment methods appear or disappear, and the documents that govern an account are revised. We revisit every review on a scheduled cycle, and sooner when something prompts it, such as a change we notice in the broker's published documents or a reader pointing out that a figure no longer matches.
Each page shows when it was last checked. That date matters more than the date it was first written, because a review is a snapshot, not a permanent certificate. If a page has gone longer than our cycle without a check, we would rather mark it as due for review than let it stand as current.
When we update a page, we correct the substance rather than adding a note at the bottom. The reader should be able to rely on the page as it stands today.
What can a review not tell you, and who is this for?
A review can tell you what the documents say, what the public website shows, and where the terms are unclear or contradictory. It cannot tell you how your own withdrawal will go, whether your verification will be smooth, or how a dispute would be handled in your particular case. Those outcomes depend on facts a review never sees. Nor can a review tell you whether trading is suitable for you: that depends on your circumstances, your understanding of risk, and your finances, and it is not something this site assesses.
We are not the broker. We do not hold accounts for readers, take deposits, place orders, or give financial advice, and nothing on this site should be read as a recommendation to open an account or to trade. We are not regulated or licensed, and we are not endorsed by any regulator or by the broker.
This site exists for readers in South Africa who are trying to work out what the terms actually say before they commit money, and who want a plain account of the documents rather than a sales page. It is written for people who are willing to check the primary sources themselves and who want a starting point that is honest about its limits. If you need to reach us, use the contact form on this site.
